Last updated: October 2024
We collect the following types of information: • Personal Information: Name, phone number, email address • Location Data: GPS coordinates for trip tracking and driver matching • Profile Information: Photos, vehicle details, ratings and reviews • Device Information: Device ID, operating system, app version
• To provide and improve our ride-hailing services • To match you with nearby drivers or passengers • To process payments and transactions • To send notifications about trips and service updates • To maintain safety and security of our platform • To comply with legal obligations and prevent fraud
• Location data is collected only when the app is in use • We use location data to match you with nearby drivers/passengers • Location data is shared with your matched driver/passenger during active trips • Location data is not shared with third parties except as required by law • You can disable location services, but this may limit app functionality
• We do not sell your personal information to third parties • Information is shared only with matched drivers/passengers during active trips • We may share data with service providers who help operate our platform • We may disclose information if required by law or to protect safety • In case of business transfer, your data may be transferred to the new owner
• We use industry-standard encryption to protect your data • Access to personal information is restricted to authorized personnel only • We regularly update our security measures to protect against threats • Your password is encrypted and stored securely • We monitor for unauthorized access and security breaches
• Access: You can request access to your personal data • Correction: You can update your profile information anytime • Deletion: You can request deletion of your account and data • Opt-out: You can disable location tracking in app settings • Data Export: You can request a copy of your data in machine-readable format
• We retain your account data while your account is active • Trip history and transaction records are kept for legal compliance • Deleted accounts are removed within 30 days of deletion request • Some data may be retained longer for legal or safety purposes • Anonymous or aggregated data may be retained for analytics
• Our service is not intended for users under 13 years of age • We do not knowingly collect information from children • If we discover data from a child, we will delete it immediately • Parents should supervise their children's use of our services • If you believe we have collected data from a child, please contact us
• We may update this privacy policy from time to time • We will notify you of significant changes through the app or email • Continued use of the app after changes constitutes acceptance • Please review this policy periodically to stay informed • The Last updated date indicates when changes were made
For questions about privacy or data handling, contact us: • Email: privacy@digitalmarkos.com • Phone: +251 970 178 708 • Telegram: @digital_markos • Address: Debre Markos, Ethiopia
Your privacy is important to us. By using MarkosGo, you acknowledge that you have read and understood this privacy policy.